Privacy Policy

Last updated: March 11, 2026

EBODY Pilates (“we,” “us,” or “our”) operates the class booking application at book.ebodypilates.com (the “App”). This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

When you create an account or book a class, we collect:

  • Your name, phone number, and email address
  • Class booking and attendance history
  • Membership status (verified through Join It, our membership management provider)

How We Use Your Information

We use your information to:

  • Process class reservations and manage waitlists
  • Send SMS notifications about your bookings, waitlist updates, and class cancellations
  • Verify your active membership status
  • Process no-show fees through our billing provider (QuickBooks)
  • Improve our services and class scheduling

SMS Consent & Messaging

By voluntarily providing your mobile phone number and selecting the SMS consent checkbox during registration, you agree to receive transactional SMS messages related to your class bookings, waitlist updates, and cancellations. Message frequency varies. Message and data rates may apply. You may reply STOP at any time to unsubscribe or HELP for assistance.

SMS consent is not shared with third parties for marketing purposes.

Third-Party Services

We share limited information with the following service providers, solely to operate the App:

  • Twilio — to send SMS text notifications
  • Intuit QuickBooks — to process no-show fee invoices
  • Join It — to verify membership status
  • DigitalOcean — to host the application

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We use industry-standard security measures to protect your personal information, including encrypted connections (HTTPS), secure password hashing, and restricted access to sensitive data.

Your Rights

You may request to view, update, or delete your personal information at any time by contacting us at andy@ebodypilates.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

EBODY Pilates
Email: andy@ebodypilates.com
Website: ebodypilates.com